ISO 20000 Premium Our documentation toolkit enables you to implement ISO 20000 all by yourself. With a simple and easy-to-understand process (plus loads of support from us), you can save over 90% of the cost compared with hiring expensive consultants.
I am more than happy with the templates. I am still getting used to ISO 20000, and your templates make it easier.
Feel free to use our online tools:
Feel free to use our online ISO 20000 Gap Analysis Tool
Price – US$ 499 Compliant with – ISO/IEC 20000-1:2018 Documentation included – 68 templates in MS Word and MS Excel Format – MS Office 2007, MS Office 2010, MS Office 2013 Documentation language – English. For other languages click here: Deutsch, Español, Dutch Arabic, Farsi Documentation fully editable? – Yes. You can adapt any document by entering specific information for your organization. Acceptable for ISO 20000 certification audit? – Yes. All documents required by ISO 20000 are included + other optional policies and procedures that are most commonly used. Guidelines – Average of 20 comments per document template guiding you on exactly what to fill in, and how. Delivery – Documents can be downloaded immediately after purchase. Consultation included – Ask any questions on a live web conference with an expert. Plus a review of 3 documents you have completed. Additionally included – List of documents where each template is marked as mandatory or optional. Optimized for – Small and medium-sized organizations. Free upgrades – Within one year of purchase. Optimized for SMEs – The toolkit is designed specifically for small and medium-sized businesses. This means you’re not overwhelmed with all the documentation that would be required for a massive multinational company. Instead we have optimized the documentation to cover your needs. Work for a larger company? Our templates are just as useful for you – you’ll just need a few additional documents. Click here to go to our Contact form, and request more information. International documentation – We provide the toolkit in a wide range of languages. The quality and accuracy of the toolkit is maintained by ensuring only native speakers AND experienced ISO 20000 experts translate the documents into other languages. Suitable for any industry – The benefits of best practice in IT Service Management apply to whatever industry you’re in. Harnessing technology is fundamental to your success and so complying with ISO 20000 can unlock a genuinely prosperous future. This toolkit, together with the support of the Missing Wave, allows you to achieve that.Below is a list of documents you’ll find in the toolkit – feel free to click each category to see which templates are included.
You will get the complete collection of document templates needed to comply with ISO 20000. All mandatory documents are included, and they are fully acceptable for certification audit. And, whichever toolkit you choose, it is available in a range of major languages.
You can trust the quality and accuracy of our toolkits. You have the peace of mind knowing that every word has been written and reviewed by leading ISO 20000 experts. We’ve created the templates to make completion as simple and easy as possible. That means no headaches, no stress and no frustration.
We have completed 90% of the documents for you. In most cases you’ll only need to fill in the details specific to your company: business name, the people responsible and anything else unique to your organization. Each document contains comments guiding you every step of the way (including which elements are strictly required).
So you won’t have to guess which bits need your attention. You can be sure you’re completing the required documents with speed and accuracy.
All documents are in MS Word and MS Excel, so you can easily edit and adapt to the specific needs of your company. You can add your own logos and colors to the documents to match your organization’s brand and customize the headers and footers.
All the documents are logically ordered in the exact sequence you need to follow. By completing the steps in the proper order you won’t miss anything important, with no confusion or chance of getting lost. And you’ll avoid wasting months of your time.
All the toolkit documents follow exactly the same structure and format to help with the speed and ease of completion. And so you’re not just filling in forms (however easy that makes the process) we also cross-reference all documents so you understand the relationship between them.
The ISO 20000 Toolkit is designed specifically for small and medium-sized companies to reduce the cost and burden of implementation. For instance, you do not need to complete all the documentation required for a major multi-national corporation. Instead, we have developed our toolkits with the optimum number of documents required to cover your needs.
When and how will I get the toolkit?
We are delivering this toolkit through our Missing Wave document management system. After your payment is processed you will receive an e-mail with the access to your Missing Wave account.
What kinds of payment can you accept?
We take all major credit cards, PayPal payment, and we can accept a wire transfer from your bank account.
Are my payment details secure?
We proudly use Secure Socket Layer (SSL) technology, which is the industry standard. This technology encrypts your credit card information, keeping it secure, and sends it directly to the payment processor. We never store – or even see – your payment information.
Which currencies can I use?
We gladly accept more than 50 commonly used currencies, including the US Dollar, the Euro, the British Pound, and the Swiss Franc.
Do you offer a discount if I purchase the toolkit in multiple languages?
Yes! You can purchase a second toolkit in another language at 70% off.
I’m still not sure if this toolkit is right for my business. Can I try it out before I decide to buy?
Please do! Click on the “Free Preview” tab and enter your name and your email address. You can instantly access a free preview of each document template, helping you make up your mind. This is a great chance to see how each document looks, and how easy they are to complete.
Is the toolkit compliant with the newest changes in the ISO standard?
Yes. Also, you are entitled to receive free updates of those toolkits for one year after your purchase date.
| Toolkit Type | |
|---|---|
| Price (US$) | 499$ |
| ISO 20000 Toolkit Free Preview | |
| Set of basic mandatory documents |  |
| All documents required by ISO/IEC 20000-1 | |
| All documents needed to perform Incident Management | |
| Fully compliant with | |
| Live Support |  3 Hours |
| Unlimited support via email | |
| Access to documentation tutorials | |
| Included review of | 5 documents |
| Applicable for | |
| Available product languages | |
