Accelerate your IT service management project with these pre-written templates and tools, which enable every project owner to focus on executing and implementing their ISO 20000-compliant ITSMS.
This documentation toolkit will ensure that your documentation meets the requirements of ISO 20000:2011, whilst adopting ITIL best practices, giving you peace of mind and removing unnecessary stress and hassle from your project.
Benefits of using this toolkit:
Pre-written templates developed by service management experts, Shirley Lacy and Jenny Dugmore
Reduce the room for error when developing your own templates
Complete coverage of ISO 20000 requirements, alleviating the angst that can accompany projects
Cost-effective investment for the optimal route to service management implementation
Keeping sight of ISO/IEC 20000:2011 requirements
Streamlined and efficient processes for ease of project management, execution and audits
Decrease work and stress so you don’t get delayed drafting documentation
Guidance and templates on adopting ITIL best practices
Not sure which is the best option for you? Speak to our consultants for free.